Privacy Policy

Privacy Policy

In short, we respect your privacy and promise not to spam or sell your information. We treat
your information as we would want our own information treated. Users can opt-out of
receiving emails by unsubscribing at the bottom of any email we send.

Maui Oma Coffee Roasting Co. (“we” or “us”) is committed to protecting and respecting your
privacy. This policy sets out the basis on which any personal data we collect from you, or
that you provide to us, will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and how we will treat it. By
submitting personal data to us, you agree to us using your data as follows.

GDPR Compliant Website Privacy Notice

This privacy notice provides you with details of how we collect and process your personal
data through your use of our site mauioma.com.

By providing us with your data, you warrant to us that you are over 13 years of age. Maui
Oma Coffee Roasting Co.is the data controller and we are responsible for your personal data
(referred to as “we”, “us” or “our” in this privacy notice).
Contact Details

• Full name of legal entity: Maui Oma Coffee Roasting Co.
• Email address: maria@mauioma.com
• Postal address: PO Box 637, Puunene, HI 96784
• It is very important that the information we hold about you is accurate and up to date.
  Please let us know if at any time your personal information changes by contacting
  us OR by clicking the link at the bottom of any of our emails to update your preferences.

WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

Personal data means any information capable of identifying an individual. It does not include
anonymised data. We may process the following categories of personal data about you:

• Communication Data that includes any communication that you send to us whether that
  be through the contact form on our website, through email, text, social media messaging,
  social media posting or any other communication that you send us. We process this data
  for the purposes of communicating with you, for record keeping and for the
  establishment, pursuance or defense of legal claims. Our lawful ground for this
  processing is our legitimate interests, which in this case are to reply to communications
  sent to us, to keep records and to establish, pursue or defend legal claims.
• Customer Data that includes data relating to any purchases of goods and/or services
  such as your name, title, billing address, delivery address email address, phone number,
  contact details, purchase details and your card details. We process this data to supply
  the goods and/or services you have purchased and to keep records of such transactions.
  Our lawful ground for this processing is the performance of a contract between you and
  us and/or taking steps at your request to enter into such a contract.
• User Data that includes data about how you use our website and any online services
  together with any data that you post for publication on our website or through other
  online services. We process this data to operate our website and ensure relevant content
  is provided to you, to ensure the security of our website, to maintain backups of our
  website and/or databases and to enable publication and administration of our website,
  other online services and business. Our lawful ground for this processing is our
  legitimate interests which in this case are to enable us to properly administer our website
  and our business.
• Technical Data that includes data about your use of our website and online services
  such as your IP address, your login data, details about your browser, length of visit to
  pages on our website, page views and navigation paths, details about the number of
  times you use our website, time zone settings and other technology on the devices you
  use to access our website. The source of this data is from our analytics tracking system.
  We process this data to analyze your use of our website and other online services, to
  administer and protect our business and website, to deliver relevant website content and
  advertisements to you and to understand the effectiveness of our advertising. Our lawful
  ground for this processing is our legitimate interests which in this case are to enable us
  to properly administer our website and our business and to grow our business and to
  decide our marketing strategy.
• Marketing Data that includes data about your preferences in receiving marketing from
  us and our third parties and your communication preferences. We process this data to
  enable you to partake in our promotions such as competitions, prize draws and free
  giveaways, to deliver relevant website content and advertisements to you and measure
  or understand the effectiveness of this advertising. Our lawful ground for this processing
  is our legitimate interests which in this case are to study how customers use our
  products/services, to develop them, to grow our business and to decide our marketing
  strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver
relevant website content and advertisements to you (including Facebook ads or other display
advertisements) and to measure or understand the effectiveness of the advertising we serve
you. Our lawful ground for this processing is legitimate interest, which is to grow our
business. We may also use such data to send other marketing communications to you. Our
lawful ground for this processing is either consent or legitimate interests (namely to grow our
business).

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes
details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual
orientation, political opinions, trade union membership, information about your health and
genetic and biometric data. We do not collect any information about criminal convictions and
offenses.

Where we are required to collect personal data by law, or under the terms of the contract
between us and you do not provide us with that data when requested, we may not be able to
perform the contract (for example, to deliver goods or services to you). If you don’t provide
us with the requested data, we may have to cancel a product or service you have ordered
but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably
compatible purpose if necessary. For more information on this please contact us. In case we
need to use your details for an unrelated new purpose we will let you know and explain the
legal grounds for processing.

We may process your personal data without your knowledge or consent where this is
required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

HOW WE COLLECT YOUR PERSONAL DATA

We may collect data about you by you providing the data directly to us (for example by filling
in forms on our site or by sending us emails). We may automatically collect certain data from
you as you use our website by using cookies and similar technologies. We may receive data
from third parties based outside of the EU such as Google Analytics, advertising networks
such as Facebook, search information providers such as Google, providers of technical,
payment and delivery services, such as data brokers or aggregators.

Cookie Notice

You can set your browser to refuse all or some browser cookies, or to alert you when
websites set or access cookies. If you disable or refuse cookies, please note that some parts
of this website may become inaccessible or not function properly. Cookies collected include,
but are not limited to:

• GOOGLE ANALYTICS

This website uses web analytics service provided by Google. A cookie will be saved onto
your computer for the purposes of evaluating your use of this website. Google does not
link the data collected from this cookie with any other data held by Google. You can prohibit
Google from using the data by following the instruction here.

• FACEBOOK

This website utilizes Conversion Tracking and Custom Audience pixels from Facebook.
A cookie will be saved onto your computer for the purposes of Facebook advertisements.
The data collected is anonymous. In accordance with Facebook’s Data Use Policy
found here. Facebook is able to connect the data with your Facebook account and use them
for their own advertising purposes. Facebook conversion tracking also allows Facebook and
its partners to show you advertisements on and outside Facebook.

MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications
is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing
communications from us if (i) you made a purchase or asked for information from us about
our goods or services or (ii) you agreed to receive marketing communications and in each
case you have not opted out of receiving such communications since. Under these
regulations, if you are a limited company, we may send you marketing emails without your
consent. However, you can still opt out of receiving marketing emails from us at any time.
We will get your express consent before sharing personal data with any third party for their
own marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by
unchecking relevant boxes to adjust your marketing preferences OR by following the opt-out
links on any marketing message sent to you OR by contacting us at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal
data provided as a result of other transactions, such as purchases, warranty registrations
etc.

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers.
• Government bodies that require us to report processing activities.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your
personal data and to treat it in accordance with the law. We only allow such third parties to
process your personal data for specified purposes and in accordance with our instructions.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or reporting
requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and
sensitivity, potential risk of harm from unauthorized use or disclosure, the processing
purposes, if these can be achieved by other means and legal requirements.
For tax purposes, the law requires us to keep basic information about our customers
(including Contact, Identity, Financial and Transaction Data) for six years after they stop
being customers.

In some circumstances, we may anonymize your personal data for research or statistical
purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under data protection laws you have rights in relation to your personal data that include the
right to request access, correction, erasure, restriction, transfer, to object to processing, to
the portability of data and (where the lawful ground of processing is consent) to withdraw
consent.

You can see more about these rights here.

If you wish to exercise any of the rights set out above, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other
rights). However, we may charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and
ensure your right to access your personal data (or to exercise any of your other rights). This
is a security measure to ensure that personal data is not disclosed to any person who has no
right to receive it. We may also contact you to ask you for further information in relation to
your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us
longer than a month if your request is particularly complex or you have made a number of
requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, we would be
grateful if you would contact us first if you do have a complaint so that we can try to resolve it
for you. You have the right to complain to the Information Commissioner’s Office (ICO), the
UK supervisory authority for data protection issues (www.ico.org.uk).

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on
those links or enabling those connections may allow third parties to collect or share data
about you. We do not control these third-party websites and are not responsible for their
privacy statements. When you leave our website, we encourage you to read the privacy
notice of every website you visit.